Terms & conditions
ALL-INCLUSIVE PLAN
Includes all meals and alcoholic and non-alcoholic drinks. Restrictions apply.
ROOM RESERVATIONS: If you need assistance in booking a different room type or if there are changes in the number of people during the confirmed stay, please contact ParadiseWeddings.com by emailing guests@paradiseweddings.com
SECURITY DEPOSIT: A deposit of one night's cost per room is required to hold your room.
BALANCE PAYMENT: Full payment is due on January 16,2026
CANCELLATION POLICY:
- From the time of booking to November 16,2025, deposits are refundable.
- From November 17,2025 to your Travel Date, room cancelations are non-refundable.
SECURITY DEPOSIT POLICY: All reservations must present a credit card at check-in for the hotel to retain a security deposit (cash deposits are not accepted). The security deposit is USD $100 per room per night, with a maximum of USD $300 per reservation. This deposit will be used to cover any additional services and unforeseen expenses during your stay. The unused amount will be released upon check-out.
MINOR POLICY: The age of the minor will be considered upon arrival at the hotel.
NO-SHOW POLICY: In the case of a no-show or early departure, the hotel will charge the total amount of the stay as initially booked.
PASSPORTS
Required for everyone traveling (adults, children, and infants). Does the passport expire 6 months after your return date? If so, please renew it before your trip!
ENVIRONMENTAL SANITATION TAX: An Environmental Sanitation Fee will be charged per night and per room based on the number of guests:
1 guest – $33.94 MXN
2 guests – $56.57 MXN
3 guests – $73.54 MXN
For 4 or more guests, an additional $11.31 MXN will be added for each extra guest.
Children under 12 years old are exempt.
Rates are subject to change according to government regulations.
If you need more information, please contact us at guests@paradiseweddings.com