Terms & conditions
ALL-INCLUSIVE PLAN
Includes all meals and alcoholic and non-alcoholic drinks.
ROOM RESERVATIONS: If you need assistance in booking a different room type or if there are changes in the number of people during the confirmed stay, please contact ParadiseWeddings.com by emailing guests@paradiseweddings.com
REFUNDABLE DEPOSIT: A deposit of one night's cost per room is required to hold your room. The deposit is refundable if canceled before January 07,2026
BALANCE PAYMENT: Full payment is due on March 09,2026
CANCELLATION POLICY:
- From the time of booking to January 07,2026, deposits are refundable.
- From March 09,2025 are non-refundable.
SECURITY DEPOSIT POLICY: All reservations must present a credit card at check-in for the hotel to retain a security deposit (cash deposits are not accepted). The security deposit is USD $100 per room per night, with a maximum of USD $300 per reservation. This deposit will be used to cover any additional services and unforeseen expenses during your stay. The unused amount will be released upon check-out.
MINOR POLICY: The age of the minor will be considered upon arrival at the hotel.
NO-SHOW POLICY: In the case of a no-show or early departure, the hotel will charge the total amount of the stay as initially booked.
PASSPORTS
Required for everyone traveling (adults, children, and infants). Does the passport expire 6 months after your return date? If so, please renew it before your trip!
ENVIRONMENTAL SANITATION TAX: An environmental sanitation fee will be charged per night and per room based on the number of guests: 1 guest $33.94 MXN (approx. $1.70 USD), 2 guests $56.57 MXN (approx. $2.83 USD), 3 guests $73.54 MXN (approx. $3.68 USD). From 4 guests onward, the fee increases by $11.31 MXN (approx. $0.57 USD) per additional person. Children under 12 years old are exempt. Rates are subject to change according to government regulations.
If you need more information, please contact us at guests@paradiseweddings.com